Avicado’s dedicated, on-call user support “hotline” is designed to save your organization time, money and frustration. No more e-Builder® busy signals, long delays in getting answers, or losing time training a support rep on your system configuration and business processes. Your on-call Avicado resource already knows your business and can answer user questions, troubleshoot problems, document software defects, and assist with the resolution. The end result is a higher user engagement and system acceptance.